Contact

Say hi to the crate

A question about your subscription, a missed drop, a bulk order, or a snack you think we're missing. Write in and a human (or Kuri) replies within one business day.

Kuri the Crate Cat holding a bowl of ramen

Write to the crate

Subscriptions, a missed drop, bulk orders, wholesale, or a snack we should carry. We reply within one business day.

Got it. A human (or Kuri) will reply within one business day.

Before you write

Where's my crate?

Every crate ships with tracking, emailed the day it leaves. If it's been more than 7 days since that email, write in with your order number and we'll chase it.

Can I pause or switch crates?

Yes, any time before your renewal date. Switch between the Noodle Vault, Candy Craze, and Savory Snack Den, or skip a cycle.

Wholesale or collaborations?

We're open to it. Use the form and mention wholesale in the first line.